TERMS AND CONDITIONS
Welcome to Emerald World Gemstone! By accessing our website, you agree to abide by the following terms and conditions:
1. Introduction
Welcome to Emerald World Gemstone (the "Site"). These Terms and Conditions ("Terms") govern your access to and use of our website and services. By accessing or using our Site, you agree to abide by these Terms. If you do not agree with these Terms, please refrain from using our Site.
2. Services
Our website offers information and listings related to gemstones and gemstone jewelry, including the option to purchase these items. We strive to provide accurate descriptions and details for each product.
3. Eligibility
By using our Site, you confirm that you are at least 18 years of age or have parental or guardian consent if under 18. You are also responsible for ensuring that all information provided to us is accurate and complete.
4. User Accounts
To make a purchase or access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. All activity under your account is your responsibility.
5. Orders, Shipping, and Payment
When placing an order on our Site, you agree to pay all applicable charges, including shipping and taxes. Prices and availability of products are subject to change without notice. We reserve the right to refuse or cancel any order for any reason, including unauthorized or illegal transactions.
Shipping Times
Gemstones: Orders for gemstones are typically processed and shipped within 5 to 7 business days.
Jewelry: Orders containing any kind of jewelry may take 10 to 14 business days for delivery, as these items may require additional handling and customization.
6. Return and Refund Policy
Please refer to our Return and Refund Policy [link to Return and Refund Policy page] for details on how to return items and obtain refunds. Items must be returned in their original condition and within the specified return period.
7. Product Descriptions and Accuracy
We strive to provide accurate descriptions and images of our products. However, gemstone colors and details may vary slightly due to factors like lighting, screen settings, or natural variation. We do not guarantee the accuracy or completeness of product descriptions.
8. Intellectual Property Rights
All content on the Site, including text, graphics, logos, images, and software, is the property of Emerald World Gemstone or its licensors and is protected by intellectual property laws. Unauthorized use of our content is strictly prohibited.
9. Disclaimer of Warranties
Our Site and its contents are provided "as is" without any warranty, express or implied. We do not guarantee that the Site will be free of errors, viruses, or uninterrupted access. Your use of the Site is at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, Emerald World Gemstone shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our Site, products, or services.
11. Changes to the Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review these Terms periodically. Your continued use of the Site after any modifications constitutes acceptance of the revised Terms.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in India.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: emeraldworldgemstone@gmail.com