Privacy Policy for Emerald World Gemstone
Effective Date: [15th June 2025 ]
At Emerald World Gemstone, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.emeraldworldgemstone.com (referred to as "Website"). By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal and non-personal information to provide better services and enhance your experience. This includes:
1.1 Personal Information:
Account Information: Name, email address, phone number, billing address, and shipping address.
Payment Details: Credit/debit card details and transaction history. (Note: Payment details are securely handled through third-party payment processors.)
Order Details: Information about products purchased, order status, and tracking information.
1.2 Non-Personal Information:
Device Information: IP address, browser type, operating system, and device type.
Usage Data: Pages visited, time spent on the Website, and other analytical data collected via cookies and tracking technologies.
Location Data: Geographical location based on your device or IP address.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders, including shipping and returns.
Provide customer support and respond to inquiries.
Send promotional emails and newsletters (with your consent).
Improve the functionality and performance of our Website.
Detect, investigate, and prevent fraudulent transactions and unauthorized activities.
Comply with legal obligations and enforce our Terms of Service.
3. Sharing Your Information
We value your privacy and will never sell your information. However, we may share your information with:
Service Providers: Third-party companies that assist in payment processing, shipping, analytics, and marketing services.
Legal Authorities: If required by law, court order, or government regulation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new business entity.
4. Data Security
We implement industry-standard security measures to protect your data, including:
Encryption: Secure Socket Layer (SSL) encryption for all data transmission.
Access Control: Restricted access to personal data within our organization.
Regular Audits: Routine checks to ensure data security measures are effective.
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security and encourage you to use strong passwords and safeguard your login credentials.
5. Your Rights
As a user, you have the following rights regarding your personal data:
Access and Correction: Request access to your personal data and correct any inaccuracies.
Deletion: Request deletion of your data, subject to legal and operational requirements.
Opt-Out: Unsubscribe from promotional communications at any time.
Data Portability: Request a copy of your data in a machine-readable format.
To exercise these rights, contact us at privacy@emeraldworldgemstone.com.
6. Cookies and Tracking Technologies
Our Website uses cookies, web beacons, and similar tracking technologies to enhance user experience and analyze Website performance.
6.1 Types of Cookies:
Essential Cookies: Necessary for basic functionality.
Performance Cookies: Collect data on Website usage.
Advertising Cookies: Provide targeted advertisements based on your preferences.
You can manage or disable cookies through your browser settings, but some features of the Website may not function correctly.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend reviewing their policies before sharing any information.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will promptly delete it.
9. International Users
Our Website is operated from India. If you access our services from outside India, you consent to the transfer, storage, and processing of your data in accordance with this Privacy Policy and Indian laws.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly.
11. Limitation of Liability
Emerald World Gemstone shall not be held liable for any damages arising from unauthorized access to or misuse of your personal information, except as required by law.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us Privacy Policy for Emerald World Gemstonet:
Email: privacy@emeraldworldgemstone.com
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